All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost several thousands of dollars. We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Prior to delivery you need to have picked locations for your rental drop-offs/setups. These locations need adequate clear space for transporting items up to 750 pounds on dollies/carts. The area must be capable of fitting the rental items. Most large rental items have dimensions in their descriptions and/or images. 

If the unit requires water, you must supply your own water hose and water source. (Take not of the length of your hose when choosing your setup area.)

If the item requires power to operate (i.e. inflatables, concessions, etc…) the location needs to be within 50 ft of a suitable grounded power circuit that will not be used by other equipment.  

A 50 ft extension cord comes with your inflatable rental. Only our extension cords may be used because they must meet certain requirements. If you require an additional 50 ft extension cord, it can be rented at $7/day. If your setup does not reach power with TWO 50 ft cords (100 ft), you must rent one of our generators. For safety reasons, the use of personal generators is not allowed for our equipment.

For 8% of your total rental fee we will waive select damage that happens to our equipment during your rental, excluding intentional damage and theft. Unintentional damage EXCLUDES the following: silly string, gum, paint, tape, markers, pens, bonfire/grill smoke, human or animal bodily waste (urine, feces, vomit), cuts, slices, punctures by sharp objects such as but not limited to pets, shoes or sharp objects and damage from fireworks and cigarettes. As a frame of reference burst seams, vinyl tears, handles ripped off, etc… would be included and covered under this damage policy.

We do not currently allow customer pickups. Our equipment is heavy and most of our customers are not familiar with inflatable setup & safety. Our job is to ensure that your rental equipment is delivered & setup properly. Additionally, many of our items increase liability on the road & it’s best to leave that to our team. We help ensure the cleanliness and condition of our equipment by not allowing customer pickups.

Weather Guidelines for both lessee and lessor are outlined below:


Customers are able to cancel their rental with at least 48 hours notice due to to inclement weather. If at least 48 hours notice is given for cancellation, any balance paid above and beyond the 25% non-refundable deposit will be refunded and the 25% deposit will remain on file as a credit toward another reservation for a period of 365 days. If customer cancels event with 24-47 hours, any balance paid above and beyond the 25% non-refundable deposit will be refunded and the 25% deposit will be forfeited. If a customer cancels their rental with less than 24 hours notice, there will be no refund of any balances paid. View inclement weather definition below in red. 


Although customers may want to take the risk with the weather forecast, for safety & asset protection practices Party Partners Plus, LLC reserves the right to cancel up to the night before your party (by 3pm) if the weather report calls for a substantial amount of rain or wind as defined below in red.

If Party Partners Plus, LLC elects to cancel the rental due to weather forecasts, all funds paid will be refunded. This is the only situation where the 25% deposit is refunded back to the customer.


Keep in mind that regardless of your payment method, all refunds will be issued in the form of a business check within 30 days of your event cancellations unless you decide to simply reschedule at the time if cancellation. Thank You!


PLEASE NOTE: The local forecast almost always includes isolated showers, thunderstorms, etc. That is to be expected when we have excessive heat in the summers of Florida & North Carolina. Please make certain you are consulting hourly forecast on a trusted weather reporting website such as http://www.weather.com This is what we use.

Rainy/Snow/Wind condition warranting cancellation/under our policy are described as follows:

It is safest to use an inflatable with winds under 25 MPH. If the wind exceeds 25 MPH, evacuate the inflatable and turn off the blowers. There are numerous free apps available for iPhone and android devices that provide wind speeds in your area. Operating an inflatable with wind speeds 25 MPH+ can result in injury, including death to those inside or those nearby.

60% chance of rain during your party/event time for over 50% of your event time. Snow fall predicted of at least 60% chance for over 50% of your event time.

The 60% or higher chance of rain/snow must be within 24 hours in advance of your party. Forecast predicting higher than 50% chance of rain farther out then 24 hours is too far out to rely on the predictability of the forecast.

If you decide to take the inflatable/bounce house and it begins to rain, simply shut down the power until it stops. When the passing shower passes you can re-inflate the inflatable, taking care to wipe down the surface inside to insure there is no water to slip on.

If it begins to start getting windy while in use, simply shut down the power until it stops. Operating an inflatable in winds over 20 mph is unsafe, and should not be attempted. Please wait until the winds calm, and then it is safe to re-inflate and use again.

Note: All cancellations under 60% chance are the discretion of management.